Discover the Doubletree By Hilton Hotel Toronto Downtown, a landmark destination nestled in the vibrant heart of Toronto. Located at 108 Chestnut Street, this hotel offers a perfect blend of comfort, convenience, and exceptional service, making it an ideal choice for both business and leisure travelers. With a stellar rating of 4.0 based on 3000 reviews, you can be assured of a memorable stay.
The Doubletree By Hilton Hotel Toronto Downtown boasts an impressive array of amenities designed to cater to your every need. Whether you’re looking to relax, stay productive, or enjoy quality time with family, you’ll find everything you need right at your fingertips.
The Doubletree By Hilton Hotel Toronto Downtown is ideally situated in the heart of the city’s business hub, making it a prime location for both business and leisure travelers. Its central location at 108 Chestnut St., Toronto, Ontario, provides easy access to a wide range of attractions and points of interest.
The hotel offers 490 modern non-smoking guest rooms, including 34 suites, designed to provide a comfortable and relaxing stay. Choose from a variety of room types to suit your needs and preferences.
While my stay in the hotel was enjoyable and service was very friendly. I have checked out of the hotel and tried to call the hotel to recover some items that were left behind. I tried to call multiple numbers, either no one answered, calls were forwarded, calls were hung up, not one person i spoke to took any form of responsibility or ownership to solve the issue. All this despite me calling within around an hour of checking out. I have now tried to send an email and hope that someone in the hotel has the decency to return my property to me - and at least deign to answer.
We had a great 4 night stay at a perfectly centralized location. All the staff were kind, concierge (Jing!), front desk, restaurant and housekeeping. First time we ever got a thank you note for a tip from housekeeping! Our king room was thoughtfully laid out. All in all, a super choice!
Outstanding room layout with a nicely placed kitchenette. Absolutely lovely staff from front desk to at the restaurant. Two good sized TVs. Excellent temperature control irrespective of weather outside. View was of nearby high rises but I would not let this stop me from highly recommending it. The hotel entrance is very nice with nice lobby.
Arrived at this hotel for the last 2 nights of our holiday which started in New York then Niagara Falls before finishing in Toronto. This stay did not go right from checkin. It started when we said that we didn't want to pay for our stay on the credit card as we were worried about high fees when we got back to the UK so swiped our Chase debit card. Not knowing to us that the card company had put a freeze on our card earlier that day as they thought there was suspicious activity. Probably because it had been used in a few different locations, of course it had we were traveling from the US and through to Canada on a holiday. We were then asked by the receptionist if it was a credit card or debit card and when we said debit we were told we would need to put our holding deposit on a credit card but it would go back on after we settled our bill on check out. That was fine as we knew that they needed to swipe a card on checkin as that week we had already stayed in the Hilton hotel at Heathrow airport then the Hilton in New York so understood. However the next minute the checkin lady was telling us we would have to pay the full amount in advance for the stay. I said we haven’t had to do that before now and was there a possibility that we could just check into our room first and give us time to sort out the card with the bank as you don’t normally pay for your stay until check out. We were told we couldn’t and would need to pay up front, so 7pm after a long day traveling we were made to stand in the corner of the reception trying desperately to contact our bank. This was extremely embarrassing for us especially as they had already taken a holding deposit on our credit card so knew we had means of paying for our room at the end even if we couldn’t sort out the debit card with the bank.In the end after 30 min messaging then ringing the bank we got the debit card sorted and paid for the room upfront and left the reception feeling like criminals that were trying to get away without paying. The next day we looked at our credit and debit card and they had taken 2 lots of holding deposits even though they told us the night before that they could not take a holding deposit off a debit card. I went to speak to the receptionist and she apologised and said we would refund one of the cards which she did and said the other holding deposit would go back on after we checked out. We are still waiting for this second holding deposit to go back onto our card. Then on the last morning of our stay we were awoken by the loudest drilling in one of the bedrooms below. We couldn’t believe that they would be drilling in a hotel room at 08:50am. We had a night flight that evening back to the UK and really wanted to stay in bed as long as possible. After mentioning this to the receptionist on check out she did apologise and offered to give us some Hilton points which was a nice gesture but sadly this stay really spoilt the end of what was a lovely holiday for me and my partner. Meant to be a Gold Honors member but this did not seem to matter at this hotel.
Everything was wonderful. Your staff was kind and helpful. This was our second time visiting and we loved it! The concierge was so helpful, giving us tips on what to do and where to go, and the staff was friendly from the momento we checked in until the moment we left. I would definitely recommend this hotel.
Everything lovely- from checking with Christopher, friendly & professional , dining room staff great and Jing always amazing! We have stated a few times, some with family, some just as a couple- somehow Jing always greets us and remembers us! Such a wonderful asset to the hotel.Our room was beautiful- renovated & comfortable.Hotels is easy walking distance to everything- shopping, entertainment, CN tower and both Roger's stadium & Scotiabank Centre.
I had a wonderful experience staying at the Hilton Hotel in Downtown Toronto. The room was fantastic! I want to give a shoutout to Henry at the front desk for assisting me with my business reservation. You are amazing! Keep up the good work. I look forward to coming back soon for my next business trip.
This was a great stay. The hotel was centrally located and made it easy to explore Downtown. The staff were very helpful and Rafi in the bar was a wonderful experience! Floyd, at the concierge desk, was extremely helpful in coordinating our transportation to the airport. Overall, this was a great stay in a nice, neat and clean hotel.
My friend and I had a fantastic stay at this hotel! From the moment we arrived, everyone was incredibly welcoming and went above and beyond to ensure we had a memorable experience. Our flight landed early in the morning, and when we called ahead, the hotel assured us they would do their best to accommodate us.A huge shoutout and heartfelt thank you to Mr. Christopher, the front desk manager, and Mr. Jing for their exceptional hospitality—they were both so lively and genuinely dedicated to making our stay comfortable and enjoyable.The breakfast and kitchen staff were equally wonderful, with special thanks to Juned and Nirjala for their kindness, helpfulness, and warm smiles every morning.The hotel’s great location is a bonus, being just a 5-8 minute walk from the Eaton Centre—perfect for anyone who loves shopping!We had such an amazing experience that we’ll definitely be back.
Truly great customer service! It started with a super warm welcome from the staff, including a warm cookie fresh out of the oven! The location is in the heart of downtown and walking distance to pretty well everything. Clean and convenient hotel with a very accommodating and friendly staff team. Special thanks to Ryan!
All Highlights and Amenities:
Address: 108 Chestnut Street, Toronto, Ontario M5G 1R3 Canada
